Shipping and delivery

We offer fast and reliable shipping across all of Egypt to ensure your beauty products reach you in perfect condition and on time. Here are the details of our shipping process:
Processing Time: Orders are typically processed within 1-2 business days after purchase.
Shipping Time: Delivery usually takes between 1-4 business days, depending on your location.
Shipping Costs: Free shipping on orders over 8000
A standard delivery fee applies for smaller orders, calculated at checkout.
Order Tracking: Once your order has been dispatched, you’ll receive an email with a tracking number to monitor the status of your delivery.
We take every measure to ensure your order arrives safely. In the rare event that an issue arises, please refer to our Returns & Exchanges policy below.

Your satisfaction is our priority, but please note that we do not offer exchanges or refunds unless your order is delivered broken or incorrect. Please read the following guidelines carefully:
Damaged or Incorrect Items: If your order arrives damaged or you received the wrong item, please contact us immediately within 2 days of receiving your order. We will arrange for a return and send you the correct or replacement item at no extra cost.
Refunds: Refunds will only be issued if the item is damaged or incorrect upon delivery. Please ensure the product is returned in its original, unopened condition for us to process the refund.
Non-refundable Items: Due to hygiene and safety reasons, we cannot accept returns on opened or used beauty products.
Return Process: To initiate a return, please reach out to our customer service team via wickedangel.shop@gmail.com
with your order details and images of the damaged or incorrect item. We will guide you through the next steps.
We appreciate your understanding and are here to ensure you have a smooth shopping experience.